Returns

You can return the product if it meets the return criteria.

Refunds are possible within 7 days if the purchase was made online (in accordance with article 21 of the RF government decree of September 27, 2007 N 612 "On the approval of the rules for the sale of goods remotely ”) and 14 days if you purchased the goods in the Carré Russe showroom.

Goods meeting the criteria for returns can also be exchanged for goods of the same or greater value with a recalculated surcharge.

A compliant product is a product that has retained its consumer properties and presentation. It must show no signs of use or wear, while keeping the original packaging and labels intact. Carré Russe reserves the right to refuse any return that does not meet these conditions.

Résultats de traductionYou can return the product if it meets the return criteria. Refunds are possible within 7 days if the purchase was made online (in accordance with article 21 of the RF government decree of September 27, 2007 N 612 "On the approval of the rules for the sale of goods remotely ”) and 14 days if you purchased the goods in the Carré Russe showroom. Goods meeting the criteria for returns can also be exchanged for goods of the same or greater value with a recalculated surcharge. A compliant product is a product that has retained its consumer properties and presentation. It must show no signs of use or wear, while keeping the original packaging and labels intact. Carré Russe reserves the right to refuse any return that does not meet these conditions.